Don't be afraid, everyone can make a mistake
We do our utmost to ensure complete satisfaction and be the perfect host everyone dreams of. But to err is human : you have the right to change your mind.
We are confident that you will enjoy our hosting services and are prepared to refund you if you are not fully satisfied with our service within 30 days of activating your service.
Which offers are supported?
All our Web Hosting and Web Agency offers visible at this page offer a 30-day money-back guarantee.
Highly customized services requiring immediate intervention, such as migration or webmastering, are not reimbursable under this warranty, but we are open to discussion on a case-by-case basis.
Our support team can help you
We solve most user questions and problems in less than 5 minutes.
To answer all your questions, our support team is available by phone, e-mail and support ticket. Don't hesitate to contact us - there's no charge.
How can I benefit from the 30-day money-back guarantee?
When you place your order for LRob web hosting on our online store portail.lrob.fr, you are given a customer area and access to the support ticket system. Your refund request must be made no later than 30 days after activation of your hosting.
The procedure is very simple:
- Log in to your customer area and go to support.
- Open a support ticket requesting closure of your hosting with refund.
Refunds will be made as soon as possible (within 15 days).
Don't worry
Testing LRob hosting lets you check whether the service is as good as you'd hoped. So all you have to do is choose your offer and get started!
