We are ready to intervene 24/7 every day and every night.
Our goal: alert host incidents and intervene immediately if necessary.
Rapid intervention
A reliable hosting provider means a partner who can react quickly to unforeseen events. At LRob, we take every alert very seriously.
We can usually restore critical service within 5 minutes. Since our creation, no critical alert has exceeded 30 minutes recovery time.
Aware that in the long term, no system is safe from a critical incident, we have put in place constant monitoring and strict preventive procedures.
The result: rare interventions, but always fast and effective.
Less stress for you, fewer alarm clocks for us. It's a win-win situation.
Complete infrastructure supervision
All our critical infrastructure services are rigorously monitored in real time, guaranteeing instant detection of the slightest malfunction and immediate intervention if necessary.
Among the services at the heart of the infrastructure :
- Network ping
- MySQL database
- HTTP/HTTPS servers
- DNS resolution
- Email services (POP, IMAP, SMTP)
Active monitoring of each hosted site
Each LRob-hosted site is individually monitored, enabling us to react immediately to the slightest incident specific to your site.
Whether it's a faulty WordPress update or a configuration error, we're alerted in real time and respond without delay.
Three types of alert can be distinguished:
- Actual failures for example, a WordPress update that prevents a site from responding. We are alerted and intervene immediately.
- Scheduled alerts During a production start-up, a site may temporarily fail to respond. The intervention remains brief (often less than 5 minutes).
- Preventive alertss: such as the early failure of an SSL certificate renewal, enabling us to take action before the site is impacted.
Thanks to this proactive monitoring, your site's stability is constantly assured.
Detailed server monitoring and preventive maintenance
At LRob, our priority is to ensure optimum performance for every customer, on a continuous basis, without ever reaching a critical saturation point. This saves a lot of headaches.
To achieve this, we monitor the use of system resources, based on key indicators:
- RAM usage
- CPU load
- Network bandwidth
- Disk I/O
Any unusual rise, however slight, triggers immediate preventive action. Here are a few examples:
- A site is undergoing a new type of attack: we intervene directly at server level to block malicious requests.
- A poorly optimized site receives a lot of traffic: we contact the owner to propose targeted optimizations.
- A sudden spike in traffic is detected: we analyze the situation, support the customer and, if necessary, adjust the offer.
- MySQL activity rises sharply: we identify problematic queries and alert the customer or his developer.
We apply deliberately low sensitivity thresholds to prevent any risk of saturation.
For example, our infrastructure targets an average CPU load of 15 %, where others run at full capacity.
This margin ensures consistent performance and exceptional system stability.
Transparent, accessible monitoring
The availability of our services is entirely public and can be consulted in real time:
https://uptime.lrob.net/status/lrob
If your site seems inaccessible, but no interruption is indicated on this page, access is probably blocked by a security measure (e.g. a firewall).
In this case :
- Fill in the IP unblocking request form.
- Contact LRob support.
Hosting designed for reliability
Thanks to proactive monitoring, rapid intervention and controlled infrastructure, LRob offers a rare level of reliability.
Your site is in safe hands, and you can move forward with peace of mind, day and night.
